24/7 TOWING & EMERGENCIES (862) 233-6282
AUTO & TIREREPAIR LLC
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FREQUENTLY ASKED QUESTIONS.CLEAR ANSWERS.

Find answers about your visit, our services and 24/7 tow pickup in Orange, NJ.

(862) 233-6282

16 questions to help you plan your visit

Your visit to A&J

Location, language and what to have ready.

Where is the workshop?

Find us at 20 S Essex Ave, City of Orange, NJ 07050. Use the Get directions link to plan your route, and call before visiting to confirm shop hours and availability.

Do I need an appointment?

We recommend calling before your visit to confirm shop hours and service availability. For an emergency or tow pickup, call (862) 233-6282 directly.

Can I receive service in Spanish?

Yes. We provide service in English and Spanish so you can explain your vehicle concerns and ask questions clearly.

Is the workshop open 24/7?

24/7 availability applies to towing and emergency assistance. Regular workshop hours and repair availability must be confirmed by phone.

What information should I have when I call?

Have the year, make, model, mileage and a description of the concern ready. Mention warning lights and recent repairs. For towing, also provide the pickup location and whether the car starts, rolls and steers.

Services and vehicles

Makes, models, maintenance and repairs.

Do you service all makes and models?

Yes. We service all makes and models, both domestic and imported. Tell us the year, make, model and concern so we can help you plan the service.

Do you sell new and used tires?

Yes, we offer new and used tires. Have your tire size ready and call to check available options for your vehicle.

Do you repair and replace engines and transmissions?

Yes. We diagnose, repair and replace engines and transmissions. A vehicle evaluation helps determine the work needed and the options appropriate for your situation.

Can I ask for help if I do not know which service I need?

Yes. Describe the symptoms and when they occur instead of guessing which part is needed. The appropriate evaluation depends on the vehicle and concern. You can also read our guides or explore the service pages before calling.

Estimates and timing

What to confirm before arranging the work.

How can I find out the repair cost?

Cost depends on the vehicle, diagnostic findings, parts and work required. Contact the shop for an evaluation and to understand the proposed work before authorizing repairs.

How long does a repair take?

There is no single timeframe for every job. It depends on the evaluation, required work, parts and availability. Call with your vehicle details to discuss the next step, and confirm the expected timing once the scope is known.

Can I receive a final estimate over the phone?

A call helps describe the concern and arrange an evaluation. A final repair scope may require inspecting the vehicle. Ask what the initial evaluation includes and how any additional work would be authorized.

Towing and service areas

Pickup, emergency assistance and nearby cities.

Do you offer 24/7 towing and emergency assistance?

Yes. We respond to emergencies and offer towing 24 hours a day, 7 days a week. Call (862) 233-6282 and share your location to arrange assistance.

Can you pick up my vehicle and bring it to the shop?

Yes. If your vehicle cannot continue, we can collect it with a tow truck and bring it to our Orange workshop for evaluation. Confirm the pickup location, vehicle condition and towing cost when calling.

Which cities do you serve?

We serve Orange, East Orange, West Orange, South Orange, Newark, Montclair and other nearby cities. These are some of our primary service areas. If your city is not listed, call (862) 233-6282 to check coverage and arrange assistance or vehicle pickup.

Can you confirm an immediate arrival for towing?

Arrival depends on the pickup location, access, vehicle condition and current availability. Call with those details to confirm pickup arrangements and the towing charge. 24/7 service does not mean the same arrival time in every situation.

TOWING & EMERGENCIES

Your car cannot reach us?

Ask about vehicle pickup and transport to our Orange workshop. Share your location when you call.

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A&J AUTO AND TIRE REPAIR

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Tell us what’s happening with your vehicle. Ask about maintenance, repairs or tow pickup and arrange the next step with our team.

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